Use this form to request a Website Restore request Please enable JavaScript in your browser to complete this form.Website / URLDo you have a website backup? *YesYesNoYour backup must be archived in a ZIP file and emailed to [email protected] using wetransfer.com. Do not send your zip file as an email attachment as we only accept wetransfer.comWe may be able to restore your site from a server snapshot restore. The cost of a server snapshot restore is $88. Please use the Date picker field below to select the date of the restore. We will do our best to use the nearest date.Date *Hack CleanupIf you are restoring your site due to a possible hack, it is highly recommended to get a hack cleanup. When this is requested your site is restored to a quarantined area first, where it is scanned for vulnerabilities and remote exploits. Hackers usually install hidden back-doors so they can return to gain access to your site. Do you require a hacked cleanup? *YesYesNoYour site is restored to a quarantined area first, where it is scanned for vulnerabilities, remote exploits and back-doors. These are checked and mitigated. The cost of this service is $110 Your site will be restored from the backup without any vulnerability checks. If your site was hacked prior to the backup date, then it will remain vulnerable and you will need to take further action to prevent it from being hacked again. The chances of hackers returning to sites they have hacked before is very high. It is critical that your site is clean and secured. Software UpdatesMost vulnerabilities arise due to outdated versions of software running on your site. This includes WordPress, it's plugins and themes. As the majority of the WordPress hacks occur due to vulnerabilities in third-party plugins and themes, it is important to report it to the plugin development team, who can develop and release a security patch. If you are not using certain plugins, remove them from your site.Do you require Software Updates? *YesYesNoWe will update WordPress, your themes and plugins. Some themes and plugins requie a license to be able tto access the updates. In such a case we are not able to update these plugins and themes. They will remain vulnerable if they are not updated so we can purchase licenses on your behalf if required.Your site will be restored as per backup date. No updating of WordPress, its plugins or themes will be carried out. Submit